Returns & Exchanges

At Black+Blum, we want you to be completely satisfied with your sustainable homeware; therefore, we offer a 30-day window for returns on all unused products in their original packaging. Please ensure items are securely packed to prevent damage during transit to our warehouse.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the unused items in their original designer packaging and ensure the box is securely sealed to maintain the integrity of the product.

3

Ship the Item

Print your generated shipping label and drop the package off at your nearest authorized carrier location, keeping a copy of your tracking receipt.

4

Receive Your Refund

Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing